Family-Run NDIS Provider Delivering In-Home Support Across South West Sydney
We're a family-run NDIS provider offering gentle, consistent in-home support and community assistance — so you and your family feel heard, respected and truly supported. You can also explore our services anytime.
"Compassionate, personalised support you can rely on. Support delivered with the same care we gave our own mum, Vira."
- Your worker cancelled again and now you're scrambling to find cover?
- Explaining your dad's shower routine to a different worker every week?
- Worried your mum's care is being rushed because they're behind schedule?
Supporting NDIS participants across Sydney (focus: South West). Self-managed & plan-managed welcome. Not sure where to start? Read our NDIS guide.
We respond within 24 hours
Call us during business hours and we'll answer. Leave a message after hours and we'll call you back the next business day. You'll speak with Sherree, Bella or Nathan — not a call centre.
Meet the Owners
The family behind Blue Bird Aged Care & Disability Services
We've Been There
We're Sherree and Isabella. We started Blue Bird Aged Care and Disability Services because we've lived the reality of caring for family — the 2am calls, the endless paperwork, the workers who didn't show up, the worry about whether your loved one is being treated with dignity.
We understand what it's like to navigate the NDIS system, find reliable care, and want the absolute best for your loved ones. That lived experience shapes every interaction, every support plan, and every relationship we build.
When you work with us, you're not just getting professional support — you're becoming part of our extended family. We're here for you, every step of the way.
Our Team's Qualifications
NDIS Worker Screening
All staff hold current clearances
First Aid & CPR Certified
Current certifications maintained
Experienced Support Workers
Person-centered care training
Want to meet your potential support worker? We arrange a no-obligation intro visit before services begin.
The Heart Behind Blue Bird Aged Care and Disability Services
Our family-run approach to NDIS support services
Blue Bird Aged Care and Disability Services was created by our family in honour of the way we cared for our own loved ones — with patience, dignity and gentle support, every single day.
We understand what it feels like to juggle appointments, worry about the right supports and want the very best for the people you love. That lived experience shapes the way we show up for every participant and family we support.
When you choose us, you're welcomed into a small, family-run provider where you are known by name, listened to carefully and supported with kindness.
Compassion
We meet every participant and family with empathy, patience and understanding. Your story matters, and we take time to listen.
Reliability
We show up on time, every time. You see the same familiar workers who know your routine and preferences.
Family
We look after people as if they were part of our own family. You're known by name, not a number.
How We Support You
You're never left guessing. We guide you through each step with clarity, patience and support — so you always feel informed, prepared and confident.
We listen
You tell us about your goals, challenges and what a good day looks like for you.
We plan together
We discuss the right mix of services and shifts to fit your life and NDIS plan.
We match your support
We match you with suitable support workers and confirm your regular schedule.
We review and adjust
We check in regularly and adjust supports as your needs or goals change.
What Happens After You Contact Us
We know it can feel overwhelming reaching out for support. Here's exactly what happens next, step by step, so you know what to expect.
Still have questions? Call us on 02 9711 3415 and we'll walk you through everything.
Who We Support
We provide support services to a diverse range of participants across Sydney
We provide mobile NDIS support and in-home care services across all service areas.
Why We're an Unregistered NDIS Provider
Understanding the benefits of working with an unregistered provider
Blue Bird Aged Care and Disability Services is an unregistered NDIS provider, which means we work with self-managed and plan-managed participants (not NDIA-managed).
More Choice & Control
You choose us directly without NDIS restrictions on provider selection.
Flexible, Personalized Service
We tailor supports to your exact needs without rigid NDIS provider frameworks.
Still Fully Compliant
We follow NDIS Code of Conduct, Practice Standards, and all safety requirements.
All our staff hold NDIS Worker Screening Checks, insurance, and required clearances.
Not sure if you're self-managed or plan-managed? Learn about NDIS plan management types
Support Designed Around Your Daily Life
Our services are built to fit your lifestyle, needs and goals — whether you want personal care at home, community support, or transport to appointments. We provide practical, reliable and compassionate NDIS support services across South West Sydney, delivered by a team who genuinely cares.
Personal Care
Respectful personal care support in Liverpool, Bankstown and South West Sydney with daily tasks including showering, grooming and dressing.
Explore personal care →Personal care in Liverpool →
Community & Social Assistance
Community access support in Fairfield, Cabramatta and surrounding suburbs to stay connected, attend appointments and build independence.
Community access →Community support in Bankstown →
Transport Services
Safe and reliable NDIS transport in Liverpool, Bankstown, Fairfield and surrounding areas to appointments, programs and community activities.
Transport options →Transport services in Fairfield →
Daily Living Assistance
In-home daily living support across South West Sydney to build confidence, skills and independence.
Daily living help →Daily living support in Cabramatta →
Physiotherapy
Mobile physiotherapy services across Liverpool and Bankstown to support strength, mobility, pain management and functional goals.
Physio services →Physiotherapy in Campbelltown →
Occupational Therapy
OT services in Fairfield, Liverpool and surrounding areas focused on improving daily living skills, home safety and independence.
OT services →Occupational therapy in Mount Pritchard →
NDIS Pricing Transparency
Clear, straightforward pricing based on NDIS guidelines
We charge standard NDIS Support Catalogue rates for all services. Your exact hourly rate depends on your NDIS plan category and the time of service.
Personal Care & Daily Living
Funded under Core Supports budget
Community Access
Funded under Core Supports budget
Transport
NDIS standard transport rates
Physio & OT
Funded under Capacity Building budget
No hidden fees. No surprise charges. We'll explain all costs clearly before services begin.
Not sure what your NDIS plan covers? Call us on 02 9711 3415 and we'll walk you through it.
Why Families Choose Blue Bird Aged Care and Disability Services
The families we support tell us they choose Blue Bird Aged Care and Disability Services because they feel heard, respected and genuinely cared for — every single day.
Family-run & personal
You're not just a number — we know your name, your goals and your routine.
Reliable, consistent support
Clients trust us because we show up on time, every time, with care and respect.
Trusted across Sydney
Families across Sydney choose us for safe, quality support — especially in South West Sydney.
NDIS Resources & Guides
Free resources to help you navigate the NDIS with confidence
Everything You Need to Know About NDIS
Comprehensive guides, checklists, and articles to help you understand eligibility, plan your support, and make the most of your NDIS funding.
Browse ResourcesStart Your NDIS Journey With Us
Wherever you're at in your NDIS journey, we make the next steps clear, simple and supported — so you always feel confident and prepared.
Not sure if you're eligible?
Use our simple guide to understand NDIS eligibility and what you need.
NDIS eligibility guide →Preparing for a plan meeting
Feel organised and confident going into your NDIS planning meeting.
Plan meeting support →Already have a plan?
We can step in as your provider and coordinate supports with your team at Blue Bird Aged Care and Disability Services.
Talk to our team →For Support Coordinators & Referrers
Need a gentle, reliable team for your participant? We make communication easy and keep you updated every step of the way.
Questions We're Often Asked
Here are some quick answers. If your question isn't here, our team is happy to help.
Where We Serve
Proudly providing NDIS support services across Sydney, with a focus on South West Sydney
We service all of Sydney, with our primary focus on South West Sydney. Not sure if we cover your area? Contact us and we'll let you know.
Let's Talk Today — Response Within 2 Hours
Call before 3pm and Sherree will call you back same day. No pressure, no sales pitch — just a genuine conversation about how Blue Bird Aged Care and Disability Services can help.
15+ months supporting South West Sydney families • Family-run • Fully insured • Police-checked staff